Privacy Policy
LAST MODIFIED: August 22, 2024
The Monroe Community Mental Health Authority (“MCMHA,” “us,” “we,” or “our”) have created this Privacy Policy (“Policy”) in order to demonstrate our firm and transparent commitment to privacy of your information. This Policy describes how MCMHA collects, uses and discloses your information when you (whether in your individual or business capacity) access or use our https://www.monroecmha.org/ Internet domain (the “Site”).
When we refer to “you” or “your,” we mean the person about whom we collect personal information or data. If the person accessing the Site does so on behalf of, or for the purposes of, another person, including a business or other organization, “you” or “your” also means that other person, including a business organization, if applicable.
Please read this Policy carefully. Our Policy includes:
1. GENERAL DISCLOSURES
Our data centers and Site are hosted in the United States. If you are visiting this Site from outside of the United States, please note that by providing us your information it is being stored or processed in the United States where our data center and servers are located and operated. The United States may not have privacy laws that are as strong or comprehensive as the privacy laws in your own country. If you are outside the United States and do not wish to allow the collection and storage of your personal information within the United States, you should not use this Site and you should restrict the collection of cookies by following the guidelines in our section titled How To Opt-Out Of Tracking And Restrict Cookies.
This Policy applies only to MCMHA Site, and not to other companies’ or organizations’ websites, mobile applications and services to which we link. We are not responsible for the privacy practices of other businesses or the content of other websites, including any websites that may indicate a special relationship or partnership with us (such as co-branded pages or “in cooperation with” relationships). To ensure protection of your privacy, always review the privacy policy of the companies with whom you engage.
2. WHAT INFORMATION WE COLLECT AND DISCLOSE AND FOR WHAT PURPOSES
In the course of operating our Site, we collect a variety of different kinds of personal information in different contexts. What information we collect and the purposes for which it is collected will depend on the context of our activities or the Service that is being performed. Therefore, just because this Policy lists a particular data collection practice does not mean that we have necessarily collected that data from you. Instead, please review the applicable disclosures below to learn about how we may have collected personal information from you depending on how you have interacted with us.
When you visit or use our Site, we may collect your:
- Online identifier information, such as your internet protocol (IP) address and other unique identifiers (like cookies);
- Device type, operating system type and version, unique device ID, browser, browser language, domain and other systems information or platform types;
- Usage statistics about your interaction with the webpages, features used, referring website address(es), time spent, pages visited, search queries, click data, date and time; and
- Geolocation information.
We collect this information in order to:
- Provide you with access to the Site;
- Secure our networks, systems and databases against external threats;
- Marketing and performing outreach relating to our services;
- Perform general Site analytics and monitor Site usage; and
- Develop, maintain, monitor, and enhance our Sites.
We may disclose this information to our:
- Our service providers (marketing services vendors, security monitoring providers, data analytics providers, database and hosting vendors); and
- Entities that operate plug-ins or social media features on our Sites.
If you enter information into forms on our Site, we may collect your:
- Identifier information, such as your full name, company/organization;
- Contact information, such as your address, phone number, and e-mail;
- Business information; and
- Other information you designate in our forms, such as the subject matter of your communication.
We collect this information in order to:
- Provide you with requested services;
- Develop, maintain and enhance our services;
- Process transactions with you; and
- Contact you with information about our services
We may disclose this information to our service providers ( data analytics providers and our database and hosting vendors).
In addition, any information you provide may be disclosed to other entities in the circumstances described below:
- To our auditors. We may be subject to audits from a number of entities as well as due to our own internal auditing policies. In order to accomplish an effective audit, we must provide information, which may include your personal information, to external auditors. We always ensure that your information is safely disclosed and stored and that auditors can only use your information for the purposes of completing an audit.
- To individuals or entities you authorize. We may disclose your personal information to individuals or entities at your direction.
- For legal purposes. We may disclose all or part of your personal information to courts, litigants, regulators, arbitrators, administrative bodies or law enforcement when we have reason to believe that disclosing this information is necessary to resolve actual or suspected claims. We may also disclose your personal information in order to identify, contact or bring legal action against someone who may be violating any agreement with us, or may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users of the Site, or anyone else that could be harmed by such activities. We may disclose information in response to a subpoena, search warrant, in connection with judicial proceedings, or pursuant to court orders, legal process or other law enforcement measures.
Finally, we may process your personal information into aggregated, anonymized or de-identified form for any purpose. Aggregated, anonymized or de-identified information is information that can no longer reasonably identify a specific individual and is no longer “personal information.”
3. COOKIES AND ONLINE TECHNOLOGIES POLICY
What is a cookie?
A cookie is a small text file that is placed on your hard drive by a web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. There are several types of cookies:
- Session cookies provide information about how a website is used during a single browser session while a user is visiting a website. Session cookies usually expire after the browser is closed.
- Persistent cookies remain on your device between different browser sessions for a set amount of time in order to enable the website to remember user preferences, settings, or actions across other sites. A persistent cookie will remain on a user’s device for a set period of time specified in the cookie.
- First-party cookies are cookies set by the operator of the website you are visiting.
- Third-party cookies are cookies set by third parties that are different from the operator of the website you are visiting.
Our collection of cookies
We and our analytics or service providers use cookies and other similar technologies. We group the cookies that we collect into the following categories based upon their function (note that all types of cookies, as described above, may be found in each category)
|
Category |
Description |
|
Essential Cookies |
Essential cookies are sometimes called “strictly necessary” as without them we cannot operate and administer the Site. |
|
Analytics Cookies |
These cookies track information about visits to the Sites so that we can make improvements and report our performance. For example: analyze visitor and user behavior so as to provide more relevant content or suggest certain activities. They collect information about how visitors use the Sites, which site the user came from, the number of each user’s visits and how long a user stays on the Sites. We might also use analytics cookies to test new ads, pages, or features to see how users react to them. |
|
Personalization Cookies |
During your visit to the Sites, cookies are used to remember information you have entered or choices you make (such as your username, language or your region) on the Sites. They also store your preferences when personalizing the Sites to optimize your use of the Site. These preferences are remembered, through the use of the persistent cookies, and the next time you visit the Sites you will not have to set them again. |
|
Targeting or Advertising Cookies |
These third party cookies are placed by third party advertising platforms or networks in order to, deliver ads and track ad performance, enable advertising networks to deliver ads that may be relevant to you based upon your activities (this is sometimes called “behavioral” “tracking” or “targeted” advertising) on the Site. They may subsequently use information about your visit to target you with advertising that you may be interested in, on the Site and other websites. |
Third-party cookies
The Site allows third-parties to place cookies on your Internet-connected device in order to gather and perform analytics about how you interact with the Site and its features as well as to deliver advertisements based upon your web-browsing habits and history. However, you can restrict the third-party collection of cookies through the instructions provided in the section How To Opt-Out Of Tracking And Restrict Cookies below.
Analytics
We may use service providers to provide site metrics and other analytics services. These service providers may use cookies (see above); web beacons (also called clear GIFs or pixels), which are small blocks of code that allow us to measure the actions of visitors using MCMHA’s sites; and other technologies to collect information, such as your IP address, identifiers associated with your device, other applications on your device, the browsers you use to access our Sites, webpages viewed, time spent on webpages, links clicked and conversion information (e.g., transactions entered into). This information may be used by MCMHA and its service providers on behalf of MCMHA to analyze and track usage of our Sites to determine the popularity of certain content and to better understand how you use our Sites.
We use Google Analytics on the Site to analyze how individuals use the Site. We will package up information about how individuals interact with our Site and send it to Google Analytics to be processed into reports. This information includes basic pageviews and visit data such as device type, operating system, and browser type. When Google Analytics processes data, it aggregates and organizes the data based on particular criteria like whether a user’s device is mobile or desktop, or which browser they’re using. If, at any time, you choose not to participate in the use of analytics software, please use your web browser’s available opt-outs as described in the section How To Opt-Out Of Tracking And Restrict Cookies.
Do Not Track
Do Not Track (“DNT”) is an optional browser setting that allows you to express your preferences regarding tracking across websites. Most modern web browsers give you the option to send a Do Not Track signal to the websites you visit, indicating that you do not wish to be tracked. However, there is no accepted standard for how a website should respond to this signal, so we do not take any action in response to this signal. MCMHA does not have a mechanism in place to respond to DNT signals. Instead, in addition to publicly available external tools, we offer you the choices described in this Cookies Policy to manage the collection and use of information about you.
Third-Party/Embedded Content.
These cookies are set by third parties whose content is embedded in MCMHA’s websites (e.g., video). They may track your online activity in order to enhance your experience or assess the success of their application. We have no direct control over the information these cookies collect. Please review the third party’s privacy policy and privacy settings before clicking on embedded content in our site.
Social Media Plug-ins.
These plug-ins allow us to integrate social media functions into MCMHA’s websites and may also be used for advertising purposes by those social media companies. If you visit our Site while logged into your social media accounts, information about your visit to our Sites, your social media identifier and information about your browser may be provided to those third-party social media companies. You should review the privacy policy of any social media entity with whom you have an account to learn about how they may use your data.
Accessibility Widget
You can use the accessibility widget on the Site to improve the accessibility of the content. Your Site preferences may be stored in the form of cookies on your device and collected by our Site on your re-visit.
How To Opt-Out Of Tracking And Restrict Cookies
You can see what cookies we place and/or collect and for what purposes by clicking “Cookie Settings” on the cookie banner when you first visit the site. If you are not presented with a cookie banner, please delete your cookies and re-visit the site. You can choose to restrict all non-necessary cookies by clicking “Reject All” on the cookie banner when you first visit the site or choose which specific non-necessary cookies to accept or reject by clicking “Cookie Settings.” However, disabling cookies will not remove cookies already existing on your computer or device. Therefore, you should delete your cookies from your browser and device as well.
You can opt-out of the tracking of your online behavior by:
- visiting the Network Advertising Initiative (NAI) website opt-out page: http://www.networkadvertising.org/choices;
- visiting the Digital Advertising Alliance (DAA) opt-out page: http://www.aboutads.info/; and
- downloading and installing the Google browser plug-in from the following link: http://tools.google.com/dlpage/gaoptout.
You can control and delete cookies through your browser settings through the following:
- Google Chrome
- Mozilla Firefox
- Safari
- Opera
- Microsoft Internet Explorer
- Microsoft Edge
- Safari for iOS (iPhone and iPad)
- Chrome for Android
Please be aware that restricting cookies may impact the functionality of the Sites. Additional general information about cookies, including how to be notified about the placement of new cookies and how to disable cookies, can be found at www.allaboutcookies.org.
Alternatively, you may visit the U.S. Federal Trade Commission’s website www.consumer.ftc.gov to obtain comprehensive general information about cookies and how to adjust the cookie settings on various browsers.
4. PERSONAL INFORMATION RELATING TO CHILDREN
It is our policy to refrain from knowingly collecting or maintaining personal information from any person under the age of 13 through the Site. The Children’s Online Privacy and Protection Act (COPPA) regulates online collection of information from persons under the age of 13. Therefore, if you are under the age of 13, please do not supply any personal information through the Site. If you are under the age of 13 and have already provided personal information through the Site, please have your parent or guardian contact us immediately using the information provided under Contact Us.
5. INTEGRATIONS AND LINKS TO OTHER SITES
This Policy applies only to our Site, and not to other companies’ or organizations’ websites to which we link from our Site. MCMHA is not responsible for the privacy practices or the content of such websites or organizations, including any websites that may indicate a special relationship or partnership with us (such as co-branded pages or “powered by” or “in cooperation with” relationships). Other linked websites may collect personal information from you that is not subject to our control. To ensure protection of your privacy, always review the privacy policy of the websites you may visit.
6. SECURITY
We take reasonable measures, including administrative, technical, and physical safeguards, to protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. We hold information about you at our own premises and with the assistance of service providers. Further public disclosure here of our security measures could aid those who might attempt to circumvent those security measures. If you have additional questions regarding security, please contact us directly using the information provided under Contact Us.
7. CHANGES TO THIS PRIVACY POLICY
We may amend this Policy at any time by posting revisions on our Site. If we make any material changes in the way we collect or process your personal information, we will notify you by prominently posting notice of the changes on our Site.