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Provider Resources & Forms

Provider Forms and Resources

Any issues or concerns related to CLS, authorizations, safety, billing, CRCT requests, and others can be utilized through the information available on this page.

Contact Directory for Providers

Billing

Billing-related questions can be directed to billing@monroecmha.org.

Payment

Payment-related questions can be directed to finance@monroecmha.org.

Contract Provider & Relations Manager

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Provider Help Desk

The Provider Help Desk is a ticket system that can be used for issues related to CRCT issues and provider-related questions. 

Step 1: You send an email to ProviderHelpDesk@monroecmha.org that addresses your issues/concerns.

Step 2: A help desk ticket is opened when this email is sent, and the ticket is directed to the Contract Manager.

Step 3: The Contract Manager responds with an answer or additional information through the help desk ticket.

Step 4: Once your concern is addressed, the ticket is closed.

Understanding CRCT

CRCT stands for Confidential Record of Consumer Treatment. It is the electronic health record that our providers use. Completed forms can be submitted to the Provider Help Desk.

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Provider Resources

Explore our comprehensive range of provider resources at MCMHA, designed to support you in delivering high-quality mental health care.

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Adult Foster Care Licensing Rules and Statutes

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Community Health Automated Medicaid Processing System (CHAMPS)

Community Mental Health Partnership logo

Community Mental Health Partnership of Southeast Michigan (CMHPSM) Regional Policies

CRCT logo

Confidential Record of Consumer Treatment (CRCT)

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Home and Community-Based Services (HCBS)

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Michigan Department of Health and Human Services

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Medicaid Provider Manual

NPPES logo

National Provider Identifier (NPPES)

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Reporting Requirements

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